Samples

Samples of all our wedding invitation designs are available to order and are limited to two per customer due to the high volume of requests. Requests for more than two samples will be accepted at the discretion of Pink and Blue. 

The cost of samples is credited back to the customer on any subsequent stationery order made, up to the value of two samples only.   The cost of samples  will be credited back to to the client in the interim invoice.

Samples are available for the personal use of clients and on the understanding that the sample will not be copied in any way by either you or a third party.

Ordering

A place in the design diary is guaranteed only upon receipt of a completed order form and 50% deposit.

Orders for all stationery items should be placed at the same time to secure space in the design diary.

Wording for guest inserts, place cards and table plans will only be accepted as a word document via email.

Wording for any stationery where the standard example wording isn't used will only be accepted as a word document via email.

Proofs

All preliminary proofs are provided in PDF format via email.

Once the client has approved all PDF proofs and no further changes are required, hard copy final proofs will be produced.  Changes made after final approval of preliminary proofs and the clients consent to produce hardcopy proofs, will incur a print run fee of £5.

It is the responsibility of the client to check all proofs provided and to sign these to confirm that all details are correct. 

Amendments made after final proof approval will incur a fee if production of your stationery has commenced. 

Lead times

Lead times for wedding invitations, evening invitations and rsvps are generally 6-8 weeks from receipt by pink and blue of approved proofs.

Lead times for remaining stationery items are generally 4 weeks from the receipt of the details for wedding day stationery.

Lead times may fluctuate and those quoted are subject to change.  Clients willl be given more accurate timings upon ordering.

Payment

A 50% non-refundable deposit equal to the total order value is required with stationery orders before work can commence and to guarantee a space in the design diary.

A payment plan, which will give the dates on which the customer will be invoiced will be produced upon receipt of the order and sent to the customer with their proofs.

For orders where only pre-wedding or wedding day stationery is ordered:

the remaining balance will become payable 6 weeks prior to the agreed delivery date of the items you have ordered.

For orders where pre-wedding and wedding day stationery is ordered:

The remaining balance will be payable in two parts: an invoice to bring total payments up to the value of your pre-wedding stationery will be raised and become payable 8 weeks prior to the agreed delivery day of these items.  The outstanding balance on the order will then become payable 8 weeks prior to the delivery of your wedding-day stationery.


Delivery

Stationery orders are always dispatched in two parts, pre-wedding stationery items first and then wedding day stationery items.

Whist delivery is normally via Royal Mail Special Delivery - Pink and Blue reserves the right to use other couriers. 

Pink and Blue cannot be held responsible for items lost or damaged in transit.

Product representation

Pink and Blue has endeavoured to represent all stationery collections and accessories accurately.

However, there are limitations to how colours and materials used in our stationery appear within the website.

Variations

Due to the handmade nature of stationery items there will be slight variations between items, these are not faults.

If for any reason materials used to produce stationery become unavailable, pink and blue reserve the right to substitute them with suitable alternatives.

Safety

Stationery collections and accessories are not intended for use by children due to the choking hazards presented by the small embellishments used in our designs.  Please keep them out of the reach of children.

Data Protection

Pink and Blue will not share any information you provide with third parties.

Copyright

All designs and content of this website are copyright of Pink and Blue and remain the sole property of Pink and Blue.  Images may not be copied without prior permission by Pink and Blue.  Infringement of copyright will be vigorously pursued.

It is the responsibility of the client to obtain permission for printed reproduction of any material, e.g. poems or hymns to be included in stationery. The client indemnifies Pink and Blue against any action brought against it for breach of copyright.